Table of contents
- What is Infocert: a pillar of digital trust
- Infocert PEC: secure digital communication
- Infocert SPID: secure digital identity
- Infocert digital signature and LegalDoc service
- How to contact Infocert: support and assistance
- A partner for digital transformation
What is Infocert: a pillar of digital trust
Infocert is the largest accredited Qualified Trust Service Provider in Europe, a leader in digital trust services, digital identity, digital signature, and certified email (PEC). Created to simplify and secure digital transactions, Infocert operates in compliance with the eIDAS Regulation, providing advanced digital solutions with full legal value.
Infocert acts as the data controller for its users’ personal data, in accordance with the GDPR Regulation (EU 2016/679). This means it collects, stores, and uses personal data lawfully and only for specified, legitimate purposes.
The company is also an identity provider for the issuance of Infocert SPID ID, an essential tool for accessing public administration online services. Thanks to an integrated ecosystem of services such as PEC, remote digital signature, legally compliant digital archiving, and Legalmail, Infocert is now a trusted technology partner for citizens, businesses, and professionals.
Infocert PEC: secure digital communication
One of its most well-known services is Infocert PEC, also marketed under the Legalmail brand. A Legalmail account allows users to send and receive certified emails (PEC) with the same legal value as a registered letter with return receipt, protecting contents from online threats and ensuring sender authenticity.
Each PEC account includes integrated cyber security features, anti-spam filters, time certification, and digital archiving support. The service is designed for freelancers, companies, and citizens who want secure, traceable, and legally compliant communication, both in Italy and across Europe.
A useful extension for businesses is Geopec Infocert, which allows for geolocation of PEC messages, making digital transactions even more transparent and verifiable.
Infocert SPID: secure digital identity
Among the most requested services, Infocert SPID is the solution for secure online authentication, recognized by over 10,000 public and private entities. With Infocert SPID ID, users can access portals such as INPS, the Revenue Agency, the Electronic Health Record, municipalities, and universities with a single username and password.
SPID activation can be done fully online via webcam or using a digital signature for identification. Credential management is handled through the My Infocert app, available for Android and iOS, which also enables login via QR code and request approval through push notifications.
Infocert digital signature and LegalDoc service
Digital signature is another cornerstone of Infocert’s offer. Used to sign electronic documents with full legal value, it is available in remote, USB token, or smart card versions. These signing solutions integrate seamlessly with business systems and comply with both the eIDAS regulation and Italian legislation.
With LegalDoc, Infocert provides a secure and legally compliant document management suite that allows users to generate, sign, store, and share digital documents in a traceable and fully compliant manner. This service is ideal for companies operating in regulated sectors such as healthcare, finance, legal, and public administration.
How to contact Infocert: support and assistance
For those who want to activate a service or need support, knowing how to contact Infocert is essential. The official website, infocert.it, offers a customer area with support tickets, FAQs, live chat, and a dedicated helpdesk section for Legalmail PEC users.
It’s also possible to call the toll-free support number or send a request via your Infocert PEC account for priority assistance. The MyInfocert app also allows users to manage services directly from their smartphone or tablet, including checking the status of PEC mailboxes, SPID credentials, and active digital signatures.
A partner for digital transformation
In an age where cyber security is a top priority and digital transactions are increasingly common, relying on a technological partner like Infocert means choosing security, efficiency, and regulatory compliance.
With a complete range of services – from certified email to digital signature, digital identity management to compliant archiving – Infocert supports businesses and citizens throughout their digital transformation journey, with guarantees of quality and adherence to the rules.
