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What is the shared responsibility model 

This article explains, that the shared responsibility model is a cornerstone of cloud security, delineating the distinct roles of cloud service providers and customers in protecting data and maintaining security within the cloud environment.

System with interconnected blocks

Table of contents 

  • Introduction to the shared responsibility model 
  • Structure of the shared responsibility model 
  • Infrastructure as a Service (IaaS) 
  • Platform as a Service (PaaS) 
  • Software as a Service (SaaS) 
  • Shared responsibilities in cloud security 
  • Network controls and security configuration 
  • Variability of responsibilities in the cloud 
  • Importance of SLAs 
  • Key to cloud security and compliance

Introduction to the shared responsibility model 

The shared responsibility model is a fundamental concept in cloud security. It describes the division of responsibilities between the cloud service provider and the customer. This separation is essential to ensure effective data protection and to clearly define who is responsible for what within the cloud environment. 

Structure of the shared responsibility model 

The shared responsibility model varies depending on the type of cloud service used. The three main services are: 

  • Infrastructure as a Service (IaaS
  • Platform as a Service (PaaS
  • Software as a Service (SaaS

Each of these services implies a different distribution of responsibilities between the provider and the customer. 

Infrastructure as a Service (IaaS) 

In the case of IaaS, the cloud provider manages the physical infrastructure, including data centers, servers, and the network. The customer’s responsibility includes security configuration, application management, and data. For example, Amazon Web Services (AWS) provides IaaS services and is responsible for the underlying infrastructure, while the customer is responsible for everything running on top of it, including operating systems and applications. 

Platform as a Service (PaaS) 

With PaaS, the cloud provider manages the underlying infrastructure and the software platforms used to develop and deploy applications. This includes managing databases and operating systems. The customer, however, is responsible for the applications they develop on the platform and the data they store. An example of PaaS is Google App Engine, where Google manages the platform, while the customer must manage their applications and data. 

Software as a Service (SaaS) 

In the SaaS model, the cloud provider manages everything from applications to the underlying data. The customer simply uses the application. The main responsibility of the customer is managing access and usage of the application.

Example:

Microsoft Office 365 is a SaaS service where Microsoft is responsible for the entire application, including security and data management, while the customer only needs to ensure secure usage of the software. 

Shared responsibilities in cloud security 

In a public cloud, security is a shared concern. Data protection, access management, and security configuration must be jointly addressed by the provider and the customer. The provider’s security staff manage physical and infrastructural security, while the customer must ensure that their applications and data are protected through measures like encryption and two-factor authentication. 

Network controls and security configuration 

Network controls are another critical aspect of the shared responsibility model. The cloud provider offers tools and services for network security, but the customer must configure these tools correctly. For example, using virtual firewalls, role-based access control, and managing encryption keys are the customer’s responsibilities. 

Variability of responsibilities in the cloud 

Responsibilities in the cloud are not static and can vary based on the service type and specific service level agreements (SLAs) stipulated between the provider and the customer. These SLAs clearly define the provider’s and the customer’s responsibilities, helping prevent misunderstandings and ensuring both parties understand their roles in protecting and managing data. 

Importance of SLAs 

SLAs are crucial because they specify in detail the performance and security guarantees the cloud provider must meet. For example, an SLA can specify the maximum allowed downtime for a service or the specific security measures that must be adopted to protect customer data. 

Key to cloud security and compliance

In summary, the shared responsibility model is fundamental to understanding how to protect data in the cloud. Each type of cloud service, whether IaaS, PaaS, or SaaS, has a unique distribution of responsibilities between the provider and the customer. Understanding these responsibilities is essential to ensure a secure and compliant cloud environment. Collaboration and communication between the cloud provider and the customer are crucial to effectively addressing cloud security challenges. 


FAQ

  1. What is the shared responsibility model in the cloud? 
    The shared responsibility model defines how security and data management responsibilities are divided between the cloud provider and the customer. Each party has specific tasks to ensure effective protection and management of the cloud environment. 
  2. What are the main types of cloud services involved in the shared responsibility model? 
    The main types of cloud services are Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Each service involves a different distribution of responsibilities between the cloud provider and the customer. 
  3. How does responsibility vary between provider and customer in an IaaS service? 
    In an IaaS service, the cloud provider manages the physical infrastructure, including data centers and servers. The customer is responsible for security configuration, application management, and data. 
  4. What responsibilities does the provider have in a PaaS service? 
    In a PaaS service, the cloud provider manages both the infrastructure and the software platforms. The customer is responsible for the applications developed on the platform and the data stored. 
  5. What does using a SaaS service imply for the customer? 
    With a SaaS service, the cloud provider manages the entire application, including the underlying data. The customer is responsible for managing access and securely using the application. 
  6. What are the shared responsibilities in cloud security? 
    Shared responsibilities in cloud security include data protection, access management, and security configuration. The cloud provider handles physical and infrastructural security, while the customer ensures the security of their applications and data. 
  7. How are network controls managed in the shared responsibility model? 
    Network controls are managed jointly. The cloud provider offers tools for network security, while the customer is responsible for properly configuring these tools, such as virtual firewalls and access controls. 
  8. What is the role of SLAs in the shared responsibility model? 
    SLAs (Service Level Agreements) specify the performance and security guarantees the cloud provider must meet. They clearly define the responsibilities of both parties to prevent misunderstandings and ensure secure cloud management. 
  9. How do responsibilities change in the cloud depending on the service type? 
    Responsibilities vary based on the service type (IaaS, PaaS, SaaS) and the SLAs stipulated. Each service has a unique distribution of responsibilities between the cloud provider and the customer, tailored to specific security and management needs. 
  10. Why is it important to understand the shared responsibility model? 
    Understanding the shared responsibility model is essential to ensure data security in the cloud. Knowing your responsibilities helps the customer implement adequate security measures and effectively collaborate with the cloud provider to address security challenges. 
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