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Managed Detection and Response: what it is and how it works 

Managed Detection and Response (MDR) is an advanced cyber security service that combines cutting-edge technology and the expertise of specialized professionals to provide continuous monitoring, detect, and respond to cyber threats. Offered by experienced security operation providers, MDR utilizes integrated tools, including endpoints, networks, and logs, to analyze and identify threats through automated processes and human intervention. According to Gartner, the goal of MDR is to protect organizations from all types of cyberattacks, reducing response times and limiting damage.

The cyber threats

Table of contents

  • What is Managed Detection and Response
  • How does Managed Detection and Response work
  • Why choose an MDR service
  • MDR vs. MSSP: the differences
  • MDR vs. XDR: a comparison 
  • MDR benefits for cyber security 

Cyber threats are becoming increasingly sophisticated, and Managed Detection and Response (MDR) has emerged as an essential service for managing corporate security. 

This article delves into what Managed Detection and Response is, its main features, and how it works, explaining why it is an effective response to protect against cyberattacks. 

What is Managed Detection and Response

Managed Detection and Response (MDR) is an advanced cyber security service that combines cutting-edge tools with the expertise of specialized professionals to provide continuous monitoring, detection, and response to cyber threats. It is a Managed and Response Service offered by expert Security Operation providers. 

According to Gartner’s definition, MDR uses a set of integrated technological tools, including endpoints, networks, and logs, to analyze and identify threats through automated processes and human intervention. The goal is to protect companies from all types of cyberattacks, reducing response times and minimizing damage. 

How does Managed Detection and Response work

Managed Detection and Response (MDR) operates through a combination of advanced technologies, human analysis, and automation to detect and respond to cyber threats. Here’s a detailed explanation of the mechanisms that make MDR an essential security management tool: 

Continuous data collection and monitoring 

The first step in MDR’s operation is the continuous collection of data from various sources within the organization’s IT ecosystem. These sources include: 

  • Endpoints
    Devices such as computers, smartphones, and tablets, which are often primary targets of cyberattacks. 
  • Network logs
    Records of network activities that help identify abnormal behaviors. 
  • Cloud
    Services and applications hosted on cloud platforms, increasingly used by businesses. 
  • IoT devices
    Sensors and connected equipment that can serve as entry points for hackers. 

Continuous monitoring is conducted 24/7 using automated tools to ensure that no security event goes unnoticed. 

Threat analysis 

Once data is collected, MDR employs a mix of artificial intelligence and human analysis to identify potential security events. Advanced algorithms help distinguish real threats from false positives, reducing the number of unnecessary alerts that could overwhelm security teams. 

The analysis includes not only detecting active threats but also proactive threat hunting. This practice involves security experts searching for signs of undetected potential attacks, such as indicators of compromise (IoCs) or suspicious activities. 

Alert detection and prioritization 

When a threat is detected, MDR assigns a priority level based on its severity and potential impact. This process ensures that critical attacks are addressed immediately, while minor threats are closely monitored. 

MDR provides detailed detection reports, which can be shared with the client to enhance security awareness. 

Incident response 

A critical aspect of MDR is the immediate response to incidents. Upon identifying a threat, the service can perform the following actions: 

  • Isolation
    Disconnecting the compromised device from the network to prevent the attack’s spread. 
  • Removal
    Eliminating the detected malware or threat. 
  • Remediation
    Applying patches and corrective measures to restore the system’s security. 

These activities are carried out by professionals acting as an extension of the company’s internal team, ensuring timely and effective threat management. 

Continuous support and customization 

MDR is not a “standardized” service but adapts to each organization’s specific needs. Providers work closely with the company to understand: 

  • Its security policies;
  • Regulatory requirements;
  • The particular vulnerabilities of its sector. 

Additionally, MDR includes an educational component, offering insights and recommendations to improve security management

The functionalities of MDR

Why choose an MDR service

Managed Detection and Response (MDR) is essential for companies aiming to effectively defend against cyber threats.

Unlike other security strategies, MDR offers a proactive and comprehensive approach, integrating advanced technologies and human expertise to ensure continuous protection. 

Increased effectiveness against sophisticated threats 

Modern cyber threats, such as malware, ransomware, and targeted attacks, use advanced techniques to bypass traditional defenses like antivirus software and firewalls. MDR provides complete protection through its continuous detection and active response approach. 

Example
A healthcare organization responsible for protecting sensitive patient data might face a targeted ransomware attack. An MDR service detects the unusual behavior in real-time, isolates the compromised system, and initiates containment procedures before the attack spreads, safeguarding data and ensuring operational continuity. 

Continuous monitoring and rapid response

A key feature of MDR is 24/7 monitoring, meaning suspicious activities are detected and managed at any time without interruptions. This capability is crucial for reducing the dwell time of threats within business systems, lowering the risk of significant damage. 

Example
A small-to-medium enterprise lacking the resources for a 24/7 Security Operation Center (SOC) can ensure continuous oversight by relying on an MDR service, avoiding the need for costly infrastructure or personnel. 

Reduction of false opsitives

Traditional security systems often generate numerous false positives—alerts triggered by benign activities mistaken for threats. This can overwhelm IT teams, reducing efficiency in managing real incidents. MDR uses AI and skilled analysts to filter out false positives, enabling internal teams to focus on critical issues. 

Example
A large financial organization might receive thousands of alerts daily. The MDR service analyzes and classifies security events, reducing false positives by 70% and improving the handling of critical threats. 

Flexibility and scalability 

MDR can be tailored to meet the specific needs of any company, regardless of size or industry. Its scalability allows organizations to address growth or new security challenges without interruptions. 

Example
A rapidly growing tech startup can start with a basic MDR service and add advanced features, such as threat detection for cloud environments, as its IT infrastructure expands. 

Access to specialized expertise 

The cyber security market faces a global shortage of specialized skills. With MDR, companies gain access to expert teams without the need to hire and train internal staff, reducing costs and increasing effectiveness. 

Example
A manufacturing company with limited IT resources may lack personnel to handle complex attacks like those from Advanced Persistent Threat (APT) groups. MDR provides expert teams ready to act. 

Integration with existing systems 

MDR does not necessarily require replacing existing security technologies. Instead, it integrates with and enhances previous investments, improving the overall effectiveness of the defense system. 

Example
A company already using firewalls and intrusion detection systems (IDS) can integrate MDR to boost threat detection and response capabilities. 

MDR vs. MSSP: the differences

MDR is often confused with traditional Managed Security Services Providers (MSSPs). However, there are key differences.

While MSSPs focus on managing firewalls and antivirus solutions, MDR provides a proactive approach that includes threat detection and immediate response. 

MDR vs. XDR: a comparison 

Extended Detection and Response (XDR) is another term often associated with MDR. Unlike MDR, which relies on extended but centralized analysis, XDR integrates data from multiple sources for a broader view.

However, MDR stands out for its consistent human support and direct incident management, making it an ideal choice for organizations needing a fully managed service. 

MDR benefits for cyber security 

Key benefits of MDR include improving a company’s security posture and reducing the costs associated with internal security management.

With continuous monitoring and analyst expertise, the service ensures comprehensive protection against emerging threats. 


Questions and answers

  1. What is Managed Detection and Response? 
    MDR is a cyber security service combining continuous monitoring and threat response. 
  1. How does MDR compare to MSSPs? 
    MDR offers active detection and response, not just monitoring. 
  1. How does MDR work? 
    It relies on advanced technologies and human support to detect, analyze, and respond to cyber threats. 
  1. Is MDR only for large companies? 
    No, it can be scaled to fit the needs of businesses of any size. 
  1. What’s the difference between MDR and XDR? 
    XDR integrates data from multiple sources, while MDR focuses on centralized monitoring and managed response. 
  1. Does MDR help reduce false positives? 
    Yes, it uses algorithms and human expertise to distinguish real threats from false alarms. 
  1. What technologies does MDR use? 
    MDR employs advanced tools such as AI and network logs. 
  1. How much does MDR cost? 
    Costs vary by company size and needs but are often more cost-effective than an internal SOC. 
  1. Does MDR ensure regulatory compliance? 
    Yes, many MDR services are designed to meet specific industry regulations. 
  1. Why is 24/7 monitoring important? 
    To ensure threats are promptly identified and managed, minimizing risks to the business. 
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